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IT Support Analyst

Charlotte, NC 28105

Employment Type: Contract Industry: Information Technology / Systems Job Number: 922 Pay Rate: 50,000
 
  Information Security Analyst to support tasks on enterprise systems and applications, including the provisioning of entitlements and accounts for the user base, access rights certification, role-based access (RBAC), administration, and privileged account maintenance on a range of platforms, systems, and applications.

- The primary duties will be administering access to provisioning and de-provisioning. 
- Team lead for offshore resources providing access provisioning and de-provisioning, operational support, security, compliance, and service excellence. Requires ability to build relationships with internal customers and IT areas.

Required experience with: 
+ Active Directory (AD) 
+ Help Desk application such as Remedy or Service Now. 
+ Ability to follow a documented process and suggest changes as needed 
+ Proficient in Microsoft Office suite of applications, including Excel, Outlook, Powerpoint, and Word.

Other Characteristics: 
- Facilitate security assessments, perform SAP risk analysis and mitigation. 
- Maintain and update technical architecture, interfaces and applications documentation. 
- Document integrated provisioning and de-provisioning processes. 
- Document manual provisioning and de-provisioning processes and update the standard operations procedures (SOPs). 
- Conduct Security Administration daily operations and project support tasks. Provide security advice and guidance to project management and team members. 
- Ability to work independently within a team environment 
- Self-driven and motivated 
- Good troubleshooting skills 
- Logical thought process 
- Good verbal and written communication skills. . 
 

Jamie France

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