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Digital Product Manager

Charlotte, NC 28208

Employment Type: Direct Hire Industry: Information Technology / Systems Job Number: 827

Digital Product Manager
This is a rare opportunity for strong digital product managers who have experience with advanced
marketing technology and a real passion for what machine learning can unlock to build out
capabilities which will be used at a massive scale.
In this position, you will play a key role on a team responsible for advancing the ability to deliver
personalized experiences to customers. You will help identify the next priorities, lead the definition of
requirements for a product, partner with our IT teams through development and deployment, and
own and manage the product ongoing.
Your responsibilities will include:
- Drive the definition, development and deployment of capabilities that substantially enhance
the consumer experience
- Work closely with our ExtraCare team and other key business partners to collect
requirements, understand and help identify business value, understand required capabilities,
and translate these to technical product requirements
- Help drive product optimization initiatives; developing and executing on optimization
roadmap
- Partner with our IT development teams through requirements, development, testing and
deployment
- Support usability testing for roadmap initiatives in the Test phase to ensure key business
objectives are met
- Work closely with analytics to define success metrics, monitor and optimize the experience
- Manage usability and consumer research initiatives for key roadmap and innovation projects
working cross-functionally with key stakeholders
- Managing and identifying risks, mitigation plans, and executive updates
Required Qualifications:
- Minimum 5+ years of experience in product development/management within a digital
setting (ideally using agile development methods)
- 3+ years of experience taking on end-to-end product ownership and successfully delivering
results in a dynamic and complex environment
- Project management including managing multiple projects in various phases, and balancing
strategic thinking with tactical execution tasks
- Minimum 3-5 years of experience using quantitative skills with the ability to link product
design and features to strategic objectives while using hard data and metrics to substantiate
assumptions and recommendations
Preferred Qualifications:
- Experience with implementing new workflows, building user stories, and managing through
business process change
- Exceptional people leadership skills, strong work ethic, dedication, and desire to succeed, in
addition to strong initiative and resourcefulness
- Technical savvy with a focus on continually improving customer experience and proven
ability to multitask, effectively manage and adapt to evolving priorities

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