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Digital Product Manager

Charlotte, North Carolina 28208 | Direct Hire

Job ID: 721 Industry: Information Technology / Systems

  This is a rare opportunity for strong digital product managers who have experience with advanced marketing technology and a real passion for what machine learning can unlock to build out capabilities which will be used at a massive scale.

In this position, you will play a key role on a team responsible for advancing the ability to deliver personalized experiences to customers. You will help identify the next priorities, lead the definition of requirements for a product, partner with our IT teams through development and deployment, and own and manage the product  ongoing. 

Your responsibilities will include:
Drive the definition, development and deployment of capabilities that substantially enhance the consumer experience

Work closely with our ExtraCare team and other key business partners to collect requirements, understand and help identify business value, understand required capabilities, and translate these to technical product requirements 

Help drive product optimization initiatives; developing and executing on optimization roadmap 

Partner with our IT development teams through requirements, development, testing and deployment 

Support usability testing for roadmap initiatives in the Test phase to ensure key business objectives are met 

Work closely with analytics to define success metrics, monitor and optimize the experience 

Manage usability and consumer research initiatives for key roadmap and innovation projects working cross-functionally with key stakeholders 

Managing and identifying risks, mitigation plans, and executive updates 

Required Qualifications 
Minimum 5+ years of experience in product development/management within a digital setting (ideally using agile development methods) 

3+ years of experience taking on end-to-end product ownership and successfully delivering results in a dynamic and complex environment 

Project management including managing multiple projects in various phases, and balancing strategic thinking with tactical execution tasks 

Minimum 3-5 years of experience using quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations 

Preferred Qualifications 

Experience with implementing new workflows, building user stories,  and managing through business process change 

Exceptional people leadership skills, strong work ethic, dedication, and desire to succeed, in addition to strong initiative and resourcefulness 

Technical savvy with a focus on continually improving customer experience and proven ability to multitask, effectively manage and adapt to evolving priorities 


Jamie McKitrick

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